What to Expect at a Veterinary Appointment
Knowing what to expect at your first appointment will help make the process more pleasant for both you and your pet.
Please arrive approximately 5 minutes early to allow time to check in.
Meet Your Team
A member of our team will review your pet's history and discuss their issues. You can ask any questions you want, and we'll dedicate time to answering them.
Examination, Diagnosis & Treatment
Once your pet has been assessed, we will provide you with a health care plan for your pet.
After your visit, we will create a medical record of your pet’s examination, diagnosis, and treatment plan. This information is kept in your pet’s digital file to ensure that your pet’s medical history is complete.
Our Pet Care Philosophy
We are passionate about providing the best medicine and treatment for the pets that we care for.
Pet Owner Resources
Click on the link below to view or access resources for pet owners.
Insurance & Payment Options | Financing options to help manage pet care expenses.
Learn more about our office policies, payment options, and appointment booking by reading through our hospital FAQs.
- What types of payment options are available?
Payment in full is expected at the time services are provided or upon discharge of your pet. We accept cash, Visa, MasterCard, and American Express.
- Will I be provided with an estimate of costs?
We will provide you with a treatment plan of the cost of our services prior to treating your pet.
- Should I call ahead to book an appointment?
- What is your appointment cancellation policy?
If you need to cancel or reschedule an appointment, please let us know as soon as possible. Read our cancellation policy to learn more.
- What types of animals do you treat?
We take care of all small domestic pets such as cats and dogs.
- Where can I purchase my pet's prescription and food?
- Can you help with my pet insurance?
We’re happy to help you fill out pet insurance forms for your pet’s visit. For more information about pet insurance and our hospital, follow the link below.